BOOKING TERMS AND CONDITIONS
1.FOOD AND BEVERAGE
CAN BEIA offers continental breakfast. Meals are not included within a room rate.
Meal plans must be selected during the booking process. All meals are
charged except for infants under 2 years age.
Children aged 4 year or under may stay free of charge.
Should you require a cot, please ask at the time of booking.
Smoke allowed outside.
Pets are not allowed.
5.DISCOUNTS AND OFFERS
CAN BEIA promote discounts and special prices on
www.hostaltorresibiza.com . User will always be informed during the
booking process of the price and discounts available.
If you have a promotional code, enter to benefit from exclusive offers
GENERAL TERMS AND CONDITIONS
purpose of this document is to regulate the GENERAL TERMS AND/OR
CONDITIONS of on-line Reservation services of the company CAN BEIA
registered at C/ SOLEDAD, 30, 07820 SANT ANTONI DE PORTMANY, 971 34 02
15, B57954547. The terms "You" and "User" are used herein to refer to
any individual and/or entity that for whatever reason accesses
hostaltorresibiza.com or uses the services.
The use of these services
presupposes full and unconditional acceptance and the validity of each
and every one of the General Terms and/or Conditions (which shall be
deemed to be automatically incorporated in the agreement entered into
with CAN BEIA without their written transcription therein being
necessary) included in the latest updated version of these General Terms
1 USE OF THE RESERVATION SYSTEM
On-line Reservation Services are purposed to the Reservation of a room in CAN BEIA.
USE OF THESE SERVICES PRESUPPOSES FULL AND UNCONDITIONAL ACCEPTANCE AND
THE VALIDITY OF EACH AND EVERY ONE OF THE GENERAL TERMS AND/OR
CONDITIONS INCLUDED IN THE LATEST UPDATED VERSION OF THESE GENERAL TERMS
Whenever user makes use
of the service, user will receive procesing confirmation by email
including the information that user's purchase order is in the process
of being confirmed. If user becomes a consumer once the total amount or
deposit corresponding to the Reservation has been charged, he or she
will receive an email confirming the reservation, which will act as
proof of the reservation. Booking will be not confirmed without this
proof and a payment proof.
The reservation is
confirmed and guaranteed all night long with a credit card. If the
client fails to show up without prior notice, the first night's stay
will be charged (VAT and taxes included).
CANCELLATION OF A RESERVATION
credit card is just a guarantee. The customer will not be charged of a
cancellation fee always provided that cancellation is done before the
time established as deadline (at local time of the hotel) on the day of
arrival. Once the deadline has been passed, we will charge a
cancellation fee as compensation.
The cancellation fee is equal to the price of the first night (VAT and taxes included)
The deadline arrival times at the hotel is: 2 days before arrival day.
CANCELLATION OF A NON REFUNDABLE ROOM RESERVATION
Non refundable rooms can't be cancelled. Once the customer needs to cancel, it will be charged the total amount.
All Non refundable rates are subject to a prepayment of the total price anytime.
RATES AND TAXES
displayed in our website are valid for the period indicated. When
justifiable reasons exist CAN BEIA reserves the right to amend
these rates without prior notice.
The rates relative to a reservation
are displayed during the reservation proccess. VAT is included
in the rates as well as any applicable additional taxes according to
ECOTAX is not included in the rates. ECOTAX EUR 2,20 per person and day will be asked upon arrival.
2 USE OF WEBSITE SERVICES
undertakes to make use of the services in accordance with the Law,
decency, respectability and law and order and in accordance with the
provisions of these General Terms and Conditions. Consequently, user has
the obligation of refraining from using the services for illicit
purposes and effects and/or contrary to what is established in these
General Terms and Conditions, in a manner that may be injurious to the
rights and/or interests of third parties or that may in any way harm CAN BEIA and/or its image or the services.
For good efficiency
and user's benefit, CAN BEIA may at any time and without prior
warning modify the services provided or the operational, technical or
usage conditions of the services. Similarly, with a view to improving
the service and establishing an optimum quality level, users are invited
to suggest any modifications they may consider useful by contacting CAN BEIA.
Personal Data Protection
Users of the on-line
Reservation services offered via hostaltorresibiza.com are voluntarily
providing data of a personal type and expressly and unconditionally
agree in full to CAN BEIA processing them automatically and
including them in a file for the purpose of being able to offer and
provide their services. This file is the responsibility of CAN BEIA.
Due to the characteristics of the CAN BEIA services and
in order to develop and meet its targets, it may be necessary for these
personal data to be ceded to third parties. These personal data may be
transferred to companies and/or to other interested parties. The only
purpose of the transfer of personal data to these entities is the
correct rendering of the services offered by CAN BEIA.
time, except for when indicated otherwise, user is giving consent such
that your personal data may be used by CAN BEIA and/or third
parties related to the leisure tourism, and hospitality industries, for
purposes of advertisement and new business development. These can
include the emission of commercial communications through electronic
media, in order to measure levels of customer satisfaction.
have the option to check/uncheck the newsletters field during the
booking process and prior to accepting the general terms and conditions.
(do not agree to receive advertisements and commercial information
under the terms described above).
Users making available their
personal data have the right at all times to access the file and
exercise their rights of rectification, cancellation and opposition in
accordance with the terms and conditions laid down in data protection
legislation. Similarly, user's consent to the processing and transfer of
its personal data will be revocable at all times without retroactive
effect, as per the provisions of Sections 6 and 11 of Spain's Law
15/1999, of 13th December 1999, of the Protection of Personal Data.
TORRES booking services are not to be used by children, therefore
HOSTAL TORRES neither requests nor collects information relating to
HOTEL WEBSITE may collect information through such devices
as cookies or log files on the browsing habits of its HOTEL WEBSITE
users. These devices are associated exclusively with one user and its
own personal computer. In these cases, CAN BEIA will only use these
data as a whole and with the ultimate aim of improving its services.
electronic document with which the reservation is formalized is
archived electronically during the established statutory period. Clients
may access data by exercising their corresponding access rights in the
3 CORRECT USE OF WEBSITE CONTENT
TORRES declares that the property rights (brands, commercial names)
which appear in its web site are its property and/or are legitimately
exploited by virtue of usage agreements or licences, being duly
protected by the Industrial Property regulations. User undertakes to use
the Web Site lawfully, diligently and correctly and, in particular, it
undertakes to refrain from:
(a) eliminating, evading or manipulating
the copyright, brands and all other data identifying the rights of CAN
BEIA or titleholders included in the contents and/or products
placed on the market from the HOSTAL TORRES Web Site as well as all
technical protection devices, digital marks and all other information
mechanisms that may contain them
(b) using the contents and, in
particular, information relating to CAN BEIA obtained via the Web
Site for sending publicity, communications for promoting direct sales or
any other type of commercial purpose, allowing the general public's
access via whatsoever mode of public communication, transforming or
modifying the contents, except with the authorization of the holder of
the corresponding rights or when legally permitted
3.1. Procedure in
the case of the Violation of Intellectual Property Rights. If a user or
third party is of the opinion that a part of the contents has been
entered in the Web Site in violation of its intellectual property
rights, it must send a notification to NH with a complete and accurate
indication of its data, the intellectual property rights supposedly
infringed and the Web Site.
4 RIGHT TO AMEND THE GENERAL TERMS AND CONDITIONS
CAN BEIA reserves the right to amend these General Terms and/or
Conditions, informing users of the amendments made via HOTEL WEBSITE
5 GUARANTEE AND DISCLAIMER
5.1 CAN BEIA DOES NOT GUARANTEE THE RELIABILITY, AVAILABILITY OR
CONTINUITY OF THE SERVICES MADE AVAILABLE TO USER AND, CONSEQUENTLY,
DISCLAIMS ALL LIABILITY FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT
MAY BE DUE TO THE LACK THEREOF. NEVERTHELESS, AND TO THE EXTENT THAT
THIS IS POSSIBLE, IT WILL ENDEAVOUR TO MAKE TECHNICAL ASSISTANCE
AVAILABLE TO THE AFFECTED PERSON. LIKEWISE, HOSTAL TORRES WILL SEEK TO
RESOLVE THE INTERRUPTION AND, WHENEVER POSSIBLE, PUT ALTERNATIVE
MEASURES AT THE DISPOSITION OF THE USER.
5.2 CAN BEIA DOES NOT
UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR
THE PRESENCE OF VIRUSES OR OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN
THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE AND,
CONSEQUENTLY, IS NOT RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY
TYPE THAT MAY RESULT THERE FROM.
5.3 IF, IN SPITE OF ACTING WITH DUE
DILIGENCE AND FORESIGHT, HOSTAL TORRES IS UNABLE TO PROVIDE THE BOOKED ROOMS FOR
REASONS THAT ARE NOT ATTRIBUTABLE TO HOSTAL TORRES OR SHOULD IT BE IMPOSSIBLE TO
RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, HOSTAL TORRES SHALL
OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE TOTAL
AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR
QUALITY. IF, AS A RESULT OF THE SUBSTITUTION, THE SERVICE WERE TO BE OF
INFERIOR CATEGORY OR QUALITY, HOSTAL TORRES MUST REFUND THE DIFFERENCE.
6 GENERAL SAFEGUARD
any of the provisions of these General Terms and/or Conditions be
declared null and void or unenforceable, the remaining Conditions shall
be maintained in the agreed terms. HOSTAL TORRES undertakes to
substitute the provision in question by a provision that most closely
complies with the intent initially pursued by the parties.
PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY
CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY
WAIVE YOUR RIGHT OF ABANDONMENT.
7 ACCEPTANCE OF RULES OF USE
is aware of the fact that the use of the on-line Reservation services
presupposes full and unconditional acceptance of each and every one of
the provisions of the Rules of HOTELWEBSITE in the version published by
CAN BEIA at the moment that user contracts the service. Such Rules
of Use complete these General Terms and/or Conditions in all aspects
that are not in opposition to them. Consequently, user must be aware of
the importance of reading the Web Site's rules prior to accessING it
and/or making use of the services.
8 APPLICABLE LAW
Terms and/or Conditions are governed by Spanish Law. For the settlement
of any disputes that may arise in connection with their total or partial
validity, execution, compliance or resolution, CAN BEIA and user,
expressly waiving their own or any other venue that may correspond to
them, agree to abide by the jurisdiction of the Courts and Tribunals of
Ibiza. This contract constitutes the total and complete agreement
between CAN BEIA and user and substitutes all previous pacts,
undertakings, statements and agreements, whether written or oral, that
may have existed previously between both parties.
In any case, any
controversy that may arise from the provision of services at the hotel
in which the client is staying shall be submitted to the Courts and
Tribunals of Ibiza