BOOKING TERMS AND CONDITIONS

1.FOOD AND BEVERAGE
CAN BEIA offers continental breakfast. Meals are not included within a room rate. Meal plans must be selected during the booking process. All meals are charged except for infants under 2 years age.

2.CHILDREN POLICY
Children aged 4 year or under may stay free of charge.
Should you require a cot, please ask at the time of booking.

3.SMOKING POLICY
Smoke allowed outside.

4.PET POLICY
Pets are not allowed.

5.DISCOUNTS AND OFFERS
CAN BEIA promote discounts and special prices on www.hostaltorresibiza.com . User will always be informed during the booking process of the price and discounts available.

6.PROMOTIONAL CODE
If you have a promotional code, enter to benefit from exclusive offers

GENERAL TERMS AND CONDITIONS

The purpose of this document is to regulate the GENERAL TERMS AND/OR CONDITIONS of on-line Reservation services of the company CAN BEIA registered  at C/ SOLEDAD, 30, 07820 SANT ANTONI DE PORTMANY, 971 34 02 15, B57954547. The terms "You" and "User" are used herein to refer to any individual and/or entity that for whatever reason accesses hostaltorresibiza.com or uses the services.
The use of these services presupposes full and unconditional acceptance and the validity of each and every one of the General Terms and/or Conditions (which shall be deemed to be automatically incorporated in the agreement entered into with CAN BEIA without their written transcription therein being necessary) included in the latest updated version of these General Terms and/or Conditions.

1 USE OF THE RESERVATION SYSTEM

On-line Reservation Services are purposed to the Reservation of a room in CAN BEIA.
THE USE OF THESE SERVICES PRESUPPOSES FULL AND UNCONDITIONAL ACCEPTANCE AND THE VALIDITY OF EACH AND EVERY ONE OF THE GENERAL TERMS AND/OR CONDITIONS INCLUDED IN THE LATEST UPDATED VERSION OF THESE GENERAL TERMS AND/OR CONDITIONS.

CONTRACT PROCEDURE
Whenever user makes use of the service, user will receive procesing confirmation by email including the information that user's purchase order is in the process of being confirmed. If user becomes a consumer once the total amount or deposit  corresponding to the Reservation has been charged, he or she will receive an email confirming the reservation, which will act as proof of the reservation. Booking will be not confirmed without this proof and a payment proof.

GUARANTEE
The reservation is confirmed and guaranteed all night long with a credit card. If the client fails to show up without prior notice, the first night's stay will be charged (VAT and taxes included).

CANCELLATION OF A RESERVATION
The credit card is just a guarantee. The customer will not be charged of a cancellation fee always provided that cancellation is done before the time established as deadline (at local time of the hotel) on the day of arrival. Once the deadline has been passed, we will charge a cancellation fee as compensation.
The cancellation fee is equal to the price of the first night (VAT and taxes included)

RATES AND TAXES
Rates displayed in our website are valid for the period indicated. When justifiable reasons exist CAN BEIA reserves the right to amend these rates without prior notice.
The rates relative to a reservation are displayed during the reservation proccess. VAT is included in the rates as well as any applicable additional taxes according to local regulations.

2 USE OF WEBSITE SERVICES

User undertakes to make use of the services in accordance with the Law, decency, respectability and law and order and in accordance with the provisions of these General Terms and Conditions. Consequently, user has the obligation of refraining from using the services for illicit purposes and effects and/or contrary to what is established in these General Terms and Conditions, in a manner that may be injurious to the rights and/or interests of third parties or that may in any way harm CAN BEIA and/or its image or the services.
For good efficiency and user's benefit, CAN BEIA may at any time and without prior warning modify the services provided or the operational, technical or usage conditions of the services. Similarly, with a view to improving the service and establishing an optimum quality level, users are invited to suggest any modifications they may consider useful by contacting CAN BEIA.

Personal Data Protection

Users of the on-line Reservation services offered via hostaltorresibiza.com are voluntarily providing data of a personal type and expressly and unconditionally agree in full to CAN BEIA processing them automatically and including them in a file for the purpose of being able to offer and provide their services. This file is the responsibility of CAN BEIA.
Due to the characteristics of the CAN BEIA services and in order to develop and meet its targets, it may be necessary for these personal data to be ceded to third parties. These personal data may be transferred to companies and/or to other interested parties. The only purpose of the transfer of personal data to these entities is the correct rendering of the services offered by CAN BEIA.
At this time, except for when indicated otherwise, user is giving consent such that your personal data may be used by CAN BEIA and/or third parties related to the leisure tourism, and hospitality industries, for purposes of advertisement and new business development. These can include the emission of commercial communications through electronic media, in order to measure levels of customer satisfaction.

User may have the option to check/uncheck the newsletters field during the booking process and prior to accepting the general terms and conditions. (do not agree to receive advertisements and commercial information under the terms described above).
Users making available their personal data have the right at all times to access the file and exercise their rights of rectification, cancellation and opposition in accordance with the terms and conditions laid down in data protection legislation. Similarly, user's consent to the processing and transfer of its personal data will be revocable at all times without retroactive effect, as per the provisions of Sections 6 and 11 of Spain's Law 15/1999, of 13th December 1999, of the Protection of Personal Data.

HOSTAL TORRES booking services are not to be used by children, therefore HOSTAL TORRES neither requests nor collects information relating to children.

HOTEL WEBSITE may collect information through such devices as cookies or log files on the browsing habits of its HOTEL WEBSITE users. These devices are associated exclusively with one user and its own personal computer. In these cases, CAN BEIA will only use these data as a whole and with the ultimate aim of improving its services.
The electronic document with which the reservation is formalized is archived electronically during the established statutory period. Clients may access data by exercising their corresponding access rights in the aforementioned manner.

3 CORRECT USE OF WEBSITE CONTENT

HOSTAL TORRES declares that the property rights (brands, commercial names) which appear in its web site are its property and/or are legitimately exploited by virtue of usage agreements or licences, being duly protected by the Industrial Property regulations. User undertakes to use the Web Site lawfully, diligently and correctly and, in particular, it undertakes to refrain from:
(a) eliminating, evading or manipulating the copyright, brands and all other data identifying the rights of CAN BEIA or titleholders included in the contents and/or products placed on the market from the HOSTAL TORRES Web Site as well as all technical protection devices, digital marks and all other information mechanisms that may contain them
(b) using the contents and, in particular, information relating to CAN BEIA obtained via the Web Site for sending publicity, communications for promoting direct sales or any other type of commercial purpose, allowing the general public's access via whatsoever mode of public communication, transforming or modifying the contents, except with the authorization of the holder of the corresponding rights or when legally permitted
3.1. Procedure in the case of the Violation of Intellectual Property Rights. If a user or third party is of the opinion that a part of the contents has been entered in the Web Site in violation of its intellectual property rights, it must send a notification to NH with a complete and accurate indication of its data, the intellectual property rights supposedly infringed and the Web Site.

4 RIGHT TO AMEND THE GENERAL TERMS AND CONDITIONS

CAN BEIA reserves the right to amend these General Terms and/or Conditions, informing users of the amendments made via HOTEL WEBSITE

5 GUARANTEE AND DISCLAIMER

5.1 CAN BEIA DOES NOT GUARANTEE THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE SERVICES MADE AVAILABLE TO USER AND, CONSEQUENTLY, DISCLAIMS ALL LIABILITY FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY BE DUE TO THE LACK THEREOF. NEVERTHELESS, AND TO THE EXTENT THAT THIS IS POSSIBLE, IT WILL ENDEAVOUR TO MAKE TECHNICAL ASSISTANCE AVAILABLE TO THE AFFECTED PERSON. LIKEWISE, HOSTAL TORRES WILL SEEK TO RESOLVE THE INTERRUPTION AND, WHENEVER POSSIBLE, PUT ALTERNATIVE MEASURES AT THE DISPOSITION OF THE USER.

5.2 CAN BEIA DOES NOT UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUSES OR OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE AND, CONSEQUENTLY, IS NOT RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY RESULT THERE FROM.

5.3 IF, IN SPITE OF ACTING WITH DUE DILIGENCE AND FORESIGHT, HOSTAL TORRES IS UNABLE TO PROVIDE THE BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE TO HOSTAL TORRES OR SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, HOSTAL TORRES SHALL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR QUALITY. IF, AS A RESULT OF THE SUBSTITUTION, THE SERVICE WERE TO BE OF INFERIOR CATEGORY OR QUALITY, HOSTAL TORRES MUST REFUND THE DIFFERENCE.

6 GENERAL SAFEGUARD

Should any of the provisions of these General Terms and/or Conditions be declared null and void or unenforceable, the remaining Conditions shall be maintained in the agreed terms. HOSTAL TORRES undertakes to substitute the provision in question by a provision that most closely complies with the intent initially pursued by the parties.
NO PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF ABANDONMENT.

7 ACCEPTANCE OF RULES OF USE

User is aware of the fact that the use of the on-line Reservation services presupposes full and unconditional acceptance of each and every one of the provisions of the Rules of HOTELWEBSITE in the version published by CAN BEIA at the moment that user contracts the service. Such Rules of Use complete these General Terms and/or Conditions in all aspects that are not in opposition to them. Consequently, user must be aware of the importance of reading the Web Site's rules prior to accessING it and/or making use of the services.

8 APPLICABLE LAW

These General Terms and/or Conditions are governed by Spanish Law. For the settlement of any disputes that may arise in connection with their total or partial validity, execution, compliance or resolution, CAN BEIA and user, expressly waiving their own or any other venue that may correspond to them, agree to abide by the jurisdiction of the Courts and Tribunals of Ibiza. This contract constitutes the total and complete agreement between CAN BEIA and user and substitutes all previous pacts, undertakings, statements and agreements, whether written or oral, that may have existed previously between both parties.
In any case, any controversy that may arise from the provision of services at the hotel in which the client is staying shall be submitted to the Courts and Tribunals of Ibiza